SERVICES
The Edmondo Alex Sas deals with the design and construction of amplification systems, video systems, audio systems, Home Theater systems, conference room systems, professional audiovisuals, video control, multimedia automation, home automation, anti-intrusion system, terrestrial and satellite TV reception systems and all this concerning the professional audiovisual sector. All this is guaranteed by the support of a qualified technical staff able to develop a finished project, complete with all the necessary interface equipment.
Edmondo Alex Sas has complete customer satisfaction at heart; the strength for achieving this goal is also the after-sales relationship that is established with the customer. Technical assistance is transversal: it ranges from the collection of non-functioning goods to the repair of on-site equipment or the resolution of the problem.
EdmondoAlex Impianti has two types of technical assistance: the first is telephone assistance which consists in making sure that the customer who calls has an immediate difficulty as he has an operating problem and in trying to solve the fault via telephone through a our technician; if this is not possible, standard on-site intervention can be performed.
The time of purchase, for the customer, is very important; for this reason the main objective of EA Impianti is to guide the customer from the initial phase in which he forwards the request to the moment of purchase; all the technical and commercial staff are always in step with the development times of audiovisual / security and communication technology. We recommend the best technical design solution, also focusing on the quality / price ratio.
Edmondo Alex Sas carries out maintenance services on plants already supplied; maintenance is a service necessary to fulfill our goal, which is to sell a high performance product and keep it always functioning over time. On request it is possible to carry out maintenance interventions on a periodic basis or simply on call. The maintenance we offer is of the full service type which includes the established ordinary maintenance interventions, and also any extraordinary maintenance interventions that may occur following the customer's call or based on the need. For this type of service, EA Impianti avails itself of the collaboration of a qualified technical staff who is constantly updated through training courses on new technologies.
EdmondoAlex Impianti installs amplification systems, video systems, Home Theater systems, audio systems, anti-intrusion systems, professional audiovisuals, video control, automation, home automation, TV and satellite reception systems, in compliance with all current safety regulations. The technical staff in charge of this service boasts many years of experience in the sector to guarantee a complete 360 ° service.